We want you to get the most from your new TiVo® service, so take a minute and review the following steps to make sure your TiVo DVR is properly connected to your network.

We suggest you bookmark this page for future troubleshooting tips.



Broadband Connect Your TiVo DVR

1. Get a Network Adapter
Each TiVo Series2™ DVR needs a USB network adapter to connect to your network. The Series2 DT DVR, TiVo HD and Series3™ HD DVR come standard with an Ethernet port for wired networking—a USB network adapter is only required for wireless networking.

Want recommendations for both wired and wireless adapters? Check out our list of compatible adapters.

2. Connect Your TiVo DVR(s) to Your Network
Connect a network adapter to your DVR if necessary, then connect your DVR to your home network.

For detailed instructions, see the Home Media Features guide, or check the online support article How Do I Connect a DVR to Another DVR or a Network?



Enjoy TiVo Service Features

Having a broadband connected TiVo DVR lets you take advantage of a number of TiVo features, including TiVoToGo™ transfers, Remote Scheduling, Amazon Unbox™ on TiVo service, and Multi-Room Viewing. Enjoy them all:


1. Download TiVo Desktop
TiVo Desktop (for Windows or Mac) is an easy-to-use application that lets you publish and share digital music, photos and TiVo recordings between your networked TiVo Series2 DVR and your computer. Digital Music & Photos and TiVoToGo features come included with your regular paid subscription to the TiVo service.

Download and install TiVo Desktop now.

2. Look for "Music & Photos" on TiVo Central
You will receive the Home Media features automatically within a couple of days after you set up your TiVo box. When the features are active, you will see the "Music & Photos" option on TiVo Central. The TiVoToGo feature, which enables you transfer shows from your DVR to your desktop computer and/or laptop, was added in software version 7.1-X, and is being sent out through a scheduled rollout process. Find out how to get the TiVoToGo feature.

3. Get Connected to Amazon Unbox™
TiVo has teamed up with Amazon.com, so now you can buy or rent the best movies and TV shows and download them directly to your TiVo Series2, TiVo HD and TiVo Series3 DVRs. Start downloading movies and TV shows with Unbox™ now!

4. Use Remote Scheduling
TiVo Central Online lets you schedule recordings on your TiVo DVR from the web. Even when you're away from your TiVo, you can make sure you don't miss a show. To get started, request your password now.

5. Getting Started Guides
Here are some resources to get you started:

  Home Media Features guide
  Getting Started with Music
  Getting Started with Photos
  Getting Started with Remote Scheduling.
  Getting Started with Multi-Room Viewing.
  Getting Started with the TiVoToGo feature.