Support Article

YouTube™ on TiVo Availability

YouTube™ on TiVo is available for TiVo Series3 HD and TiVo HD DVRs running software version 9.4 or higher. For more information about upgrading, see Software version troubleshooting .

NOTE: TiVo Series3 HD and TiVo HD DVRs are not officially supported in Canada. Customers using an unsupported DVR should not expect full-functionality of all YouTube™ on TiVo features.

Restricting access to YouTube™

You may restrict access to the YouTube™ application on your TiVo DVR with KidZone .

YouTube™ Playback Messages

If ‘Transfers Allowed’ is not checked under DVR Preferences in My Account, YouTube™ will display a message when you attempt to play a video. Follow the on-screen instructions to enable transfers, or simply go to My Account, click the DVR Preferences tab, and verify that both ‘Transfers Allowed’ and ‘Enable Video Downloads’ are checked.

If you have more than one DVR, you must enable these preferences for each DVR that you want to use to view YouTube™ videos. Please wait one hour after performing these actions and then make a service connection . After a successful service connection is complete, you will be able to watch YouTube™ videos.

If you experience playback performance issues, such as out-of-sync audio and video, exit the application and try again.

Interference with Transfers and Downloads

When you play YouTube™ videos, you are streaming content over the network to your DVR. If your DVR is in the process of downloading web content from Amazon Video On Demand, Music Choice, or another web video source, DO NOT use the YouTube™ application. Your download or transfer will stop and start-over from the beginning once you exit the YouTube™ application.

NOTE: TiVoToGo and Multi-Room Viewing will experience slower performance while the YouTube™ application is in use.